Shipping Policy

Seamless Shipping Experience You Can Count On

Our Commitment to Reliable and Timely Shipping

At [Your Company Name], we know how important it is for our customers to receive their electronics quickly, safely, and in perfect condition. Whether you’re purchasing the latest smartphone, a laptop for work, or accessories for your devices, we strive to deliver your order without delay. This Shipping Policy outlines how we process, ship, and deliver your orders, as well as the timelines and costs involved. Our goal is to ensure complete transparency so you know exactly what to expect when shopping with us.

Order Processing Times

All orders placed on our website are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day. During periods of high demand, special promotions, or festive sales, processing times may be slightly longer, but we always work hard to minimize any delays. You will receive an order confirmation email once your order has been successfully placed and another notification once it has been shipped.

Shipping Methods and Delivery Timeframes

We partner with trusted courier services to ensure reliable delivery. Delivery timelines depend on your location and the shipping method selected at checkout:

Standard Shipping: Delivery within 5–7 business days.
Express Shipping: Delivery within 2–3 business days (available at an additional cost).
Same-Day / Next-Day Delivery: Available in select locations for eligible products.

Please note that unforeseen circumstances such as weather conditions, courier delays, or government restrictions may affect delivery timelines.

Shipping Costs

We strive to keep shipping charges fair and affordable. Shipping costs are calculated at checkout based on your delivery location, selected shipping method, and the weight/size of the product.

Free Shipping: Available for orders above $100.
Flat-Rate Shipping: For smaller orders below the minimum free-shipping threshold.
Express Delivery Charges: Applied if you opt for faster shipping.

All applicable shipping fees will be clearly displayed before you confirm your order.

Order Tracking and Updates

Once your order has been shipped, you will receive a confirmation email with your tracking number and courier details. You can use this information to monitor your order’s journey in real-time. For added convenience, tracking updates may also be available directly through your account on our website. If you face any issues with tracking, our support team is always ready to help.

International Shipping

We currently ship to selected international destinations. International delivery times and costs vary depending on the destination country, customs regulations, and courier availability. Please note:

Customs duties, taxes, and import charges (if applicable) are the responsibility of the customer.
Delivery timelines may be affected by customs clearance procedures.
Some electronic products may not be eligible for international shipping due to local import restrictions.

Damaged, Delayed, or Lost Shipments

Your satisfaction is our top priority, and we take every precaution to ensure your order arrives safely. In the rare event that your package is lost, delayed, or arrives damaged:

Contact us immediately at shervibes5@gmail.com with your order details.
Provide photos of damaged packaging or products (if applicable).
We will work directly with the courier partner to resolve the issue, arrange a replacement, or issue a refund based on your preference and availability of stock.

Restrictions and Special Cases

Certain products may have shipping restrictions due to size, weight, or government regulations (for example, batteries, flammable materials, or high-value electronics). These restrictions will be clearly communicated on the product page or during checkout. Additionally, shipping services may not be available in remote areas or P.O. box addresses.

Contact Us for Shipping Assistance

If you have any questions about your order, shipping charges, or delivery timelines, our customer support team is here to assist you. Please reach out to us at shervibes5@gmail.com and we’ll be happy to resolve your concerns quickly.

SHIPPING POLICY