PRIVACY POLICY
How We Protect Your Information
Our Commitment to Protecting Your Privacy and Safeguarding Your Personal Information
At SherVibes, we understand that your personal information is one of your most valuable assets. That’s why we are committed to handling your data responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, browse our products, or make a purchase. By using our services, you place your trust in us, and we promise to maintain that trust by ensuring the confidentiality and integrity of the data you share.
Information We Collect and Why We Collect It
When you interact with our website, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment details. This information allows us to process your orders efficiently, deliver products to your doorstep, and provide reliable customer support. Additionally, we may collect non-personal data such as browser type, device information, and browsing patterns to improve website functionality, enhance your shopping experience, and personalize recommendations.
How We Use Your Personal Information
The information we collect is used solely to provide you with a seamless and secure shopping experience. We use your data to process payments, confirm orders, ship products, send order updates, and respond to inquiries. With your consent, we may also use your email address to share exclusive offers, discounts, and updates about our latest gadgets and electronics. However, you are always free to opt out of marketing communications without affecting your access to our core services.
How We Protect and Secure Your Data
We take data protection very seriously. All sensitive payment information is encrypted using secure socket layer (SSL) technology, and we never store your complete payment details on our servers. Our website is regularly monitored for vulnerabilities and unauthorized access attempts. In addition, we restrict access to personal information only to employees or partners who need it to perform their job functions, and all are bound by strict confidentiality obligations.
Sharing Your Information with Third Parties
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, to fulfill our services, we may share limited information with trusted third parties such as payment processors, shipping companies, and IT service providers. These partners are required to use your information only for the purposes of completing their service obligations and are not permitted to use it for anything else.
Cookies and Tracking Technologies
To provide a smooth and personalized shopping journey, we use cookies and similar tracking technologies. Cookies help us remember your preferences, display recently viewed items, and recommend products based on your browsing behavior. They also enable us to understand how users interact with our site, allowing us to improve performance and usability. You have the option to disable cookies through your browser settings, but please note that doing so may limit certain features of our website.
Your Rights and Choices Regarding Your Data
You have full control over your personal information. At any time, you may request access to the data we hold about you, update your details, or ask us to delete your information (subject to legal and contractual requirements). You also have the right to withdraw consent for marketing emails, restrict certain types of data processing, or file a complaint if you believe your data has been mishandled.
Retention of Your Personal Information
We retain your information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, such as processing orders, providing customer support, or complying with legal obligations. Once the information is no longer required, it is securely deleted or anonymized so that it can no longer be linked to you.
Contacting Us About Privacy Concerns
If you have any questions, concerns, or complaints about how your information is handled, please feel free to contact us. You can reach our privacy support team at shervibes5@gmail.com We take privacy matters seriously and will respond to your inquiries as quickly as possible.